The views from the King Room with Lake View were absolutely breathtaking, providing a fantastic backdrop for relaxation.

Unfortunately, the hotel lacked sufficient staffing during the night, leading to a frightening experience during a power outage when we couldn't secure our rooms.

Incredible lagoon views!

The location here is unbeatable. The room had a comfortable king-sized bed with great views of the lagoon. I loved how the staff prepared an early check-in for my partner, who needed to rest after feeling unwell. The breakfast was simple but enjoyable, featuring quality yogurt and granola. On the other hand, the hotel had several downsides. Our room was basic and a bit run down. it lacked proper amenities like lamps and sufficient toiletries. When it rained, water leaked into our room, making things uncomfortable despite the staff offering assistance. The noise from the nearby beach club was a nuisance, and we didn't appreciate the music blaring until late at night. Overall, the hotel has potential, but improvements in maintenance and quiet hours would enhance the experience.

The lagoon views from the balcony were stunning.

First, the room lacked adequate lighting, with only one lamp that was harsh and bright. The breakfast was not only late to start, but it was also limited to basic options and charged extra for anything additional. Furthermore, the noise isolation was inadequate, making it hard to enjoy a peaceful night due to sounds from neighboring rooms.

It is a vibrant property with stunning lagoon views, colorful decor, and friendly staff providing excellent service!

el buho lagoon has an incredible location right in front of the lagoon, providing stunning views. the lounge areas are inviting, and the dock is perfect for taking in the atmosphere. the staff was super friendly and went out of their way to help us feel welcome. kayaking in the morning was a highlight for us, offering unique spots to explore.

do recommend

The vibrant decor made the rooms feel welcoming, complemented by the stunning lagoon views that could be enjoyed from the deck area. Kayaking was a fantastic perk, providing a fun way to explore the area's beauty. However, the noise from nearby establishments made it difficult to fully relax, and the limited drink service hours were a bit inconvenient. Additionally, while the setting is beautiful, the restaurant could have offered more varied menu options for those staying longer.

great location but needs maintenance

The lagoon view from the balcony was breathtaking, providing a perfect backdrop for relaxation. I loved the simple yet high-quality breakfast, especially the yogurt and granola, which was a refreshing start to the day. The staff was friendly and accommodating, allowing us to use the outdoor showers after check-out, adding a nice touch to our departure.

However, the room lacked sufficient lighting, which made it difficult to read or enjoy the space during the evening.

amazing lagoon views, perfect kayaking experience at el buho lagoon bacalar, don’t leave without trying their delicious risotto

Amazing lagoon views from the room's balcony. Enjoyed kayaking to beautiful spots nearby. The staff was friendly and helpful. Simple yet delicious breakfast options were a nice touch.

The lagoon views from the balcony were stunning, and the vibrant decor really elevated the atmosphere. The staff were exceptionally friendly, though the absence of hot water and privacy issues in the A-frame rooms dampened the experience a bit.